ArticleMS > Support

zipped/compressed file trouble

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Bleieshia:
I am a freelancer writer and one of my clients has "Article Management System" site for the writers to upload assignments into. We have to zip or compress the files if we have more than one document file to send him. Recently, I have not been able to upload any zipped or compressed file in the system at all. I have used Google Chrome, IE, and Mozilla Firefox browsers. That didn't work. I have tried with my desktop, laptop and my daughter's laptop.

When I go to the AMS site it has the choose file button so I can select a file from my computer to upload. Once I have the file selected if it is a .doc or a .docx it will go through just fine, but if it is a .zip file is does nothing. The tab at the top of the page saids connecting, but it flips back to the page as if I never chose a file to begin with. The file is never uploaded into the AMS site.

This has been going on for about 2 weeks now and no one has been able to understand what is happening. Can anyone please help me so I don't lose my job?

alexrjr:
Check your server. Or join me on the wait for an answer. On the mean time enjoy a Martini. Stirred not shaken.

Dejavu:
Did you add .zip as one of the allowed file extensions to upload (in the admin panel, under settings)

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